Privacy Policy

Effective Date: July 15, 2026

Welcome to RJ Naturals and Foodz Products. We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.

By accessing or using our website, you agree to the collection, use, and processing of your personal data as described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our website:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing and Shipping Address
  • Order and Purchase Details
  • Payment Information (processed securely through third-party payment gateways)
  • Any information you voluntarily provide through contact forms, inquiries, or customer support.

We may also automatically collect certain technical information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Analytics Information

2. Purpose of Processing Personal Data

We process your personal data only for lawful purposes, including:

  • Processing and delivering your orders
  • Providing customer support
  • Responding to enquiries
  • Managing your account
  • Sending order confirmations and shipping updates
  • Improving our website, products, and services
  • Preventing fraud and ensuring website security
  • Complying with applicable legal and regulatory requirements
  • Sending promotional offers and marketing communications only where permitted by law or with your consent.

3. Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023, we process your personal data based on:

  • Your consent
  • Performance of a contract (such as processing your purchase)
  • Compliance with legal obligations
  • Legitimate uses permitted under applicable law

You may withdraw your consent at any time where processing is based on consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyse visitor traffic
  • Enhance user experience

You may disable cookies through your browser settings, although certain website features may not function properly.

5. Sharing of Personal Data

RJ Foodz does not sell or rent your personal information.

Your information may be shared only with trusted third parties where necessary, including:

  • Payment gateway providers
  • Delivery and logistics partners
  • Website hosting providers
  • IT service providers
  • Government authorities or regulators where legally required

All such third parties are expected to protect your information appropriately.

6. Data Security

We implement appropriate technical and organisational security measures to safeguard your personal data against unauthorised access, misuse, alteration, disclosure, or loss.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Comply with legal, tax, accounting, and regulatory requirements
  • Resolve disputes and enforce our agreements

When no longer required, your personal data will be securely deleted or anonymised.

8. Your Rights Under the DPDP Act, 2023

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Request correction or updating of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for processing
  • Seek grievance redressal
  • Nominate another individual to exercise your rights where permitted by law

Requests may be submitted using the contact details provided below.

9. Children’s Privacy

Our website is not intended for children under 18 years of age unless permitted by applicable law and appropriate parental or guardian consent has been obtained where required.

10. Third-Party Websites

Our website may contain links to third-party websites. RJ Foodz is not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of those websites before sharing personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. The updated version will be published on this page with a revised Effective Date.

12. Grievance Officer

In accordance with applicable Indian laws, users may contact our Grievance Officer regarding any concerns related to the processing of personal data.

Grievance Officer
RJ Naturals and Foodz Products
Email: info@rjnaturalsandfoodz.com
Phone: +91 9976016051

We will make reasonable efforts to respond to your grievance within the timelines prescribed under applicable law.

13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

RJ Naturals and Foodz Products
Email: info@rjnaturalsandfoodz.com
Phone: +91 9976016051
Website: www.rjnaturalsandfoodz.com

Shopping Cart